Internet Service Provider

The HIGHLANDERS TRUST web site and electronic mail is not managed by a third party Internet Service Provider (ISP). When you access the HIGHLANDERS TRUST web site or transmit electronic mail to HIGHLANDERS TRUST you, or your ISP, is connecting directly with the HIGHLANDERS TRUST server.

Use of Information

HIGHLANDERS TRUST only requests contact information when required to respond to customer inquiries and support requests. HIGHLANDERS TRUST will only use information provided by users and customers for the purposes for which it was collected.


A cookie will be stored on a user's computer when our web-site is accessed. This Cookie is used to synchronize interactions between the user's web browser and our web site. The cookie does not monitor the number of times or when a user or customer visits our site, nor is it used to gather any user information. Internet browsers usually have a facility that allows a user to accept or decline a cookie (refer to the software provider's reference material for more information).


HIGHLANDERS TRUST will not disclose personal information to a third party without the informed consent of the individual. We will ensure that the personal information of users and customers will not be disclosed to any other institutions or authorities except if required to by law other regulation.

Information Collection

When visiting this Internet site, the HIGHLANDERS TRUST server logs the following user information that is provided by the user's browser for statistical purposes only:

  • The type of browser and operating system that the user is using.
  • The user's top level domain name (for example .com, .net, .gov, etc.).
  • The address of the referring site (for example, the previous site the user visited).
  • The user's server's IP address (a number that is unique to the machine through which the user is connected to the Internet: usually one of the user's service provider's machines).

In addition, the HIGHLANDERS TRUST server logs the following information:

  • The date and time of the user's visit.
  • The address of the pages accessed and the documents downloaded.

The above information is used only for statistical analysis and systems administration purposes. No attempt will be made to identify users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant.

E-mail Details

HIGHLANDERS TRUST will only record an individual's E-mail address if they send us an e-mail message. It will only be used for the purposes for which the individual provides it, and will not be added to a mailing list unless the individual requests that this is done. HIGHLANDERS TRUST will not disclose it without the individual's consent.


Please note that, while all attempts are made to secure information transmitted to this site, there is a possibility that information (such as personal details, credit card numbers or other similar information) submitted could be observed by a third party while in transit.

Record Deletion

HIGHLANDERS TRUST will remove personal information from its systems when it is no longer required (except in the case of archiving).

Adwords & Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Contact Us

If you have any questions about the Privacy Statement, the practices of this site, or your dealings with this site please contact us.

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